privacy policy

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Privacy Policy for Oldham County Counseling

Effective Date: 3-30-2025

At Oldham County Counseling, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and engage in our services. Please read this policy carefully to understand how your personal information is handled.

We may collect personal information from you in the following ways:

• Directly from you: This includes information you provide to us when you contact us, schedule appointments, or communicate with us.
   
  • Examples of personal information we collect may include: your name, email address, phone number, physical address, date of birth, and medical or psychological history (if applicable to the therapy services).
     

Automatically: We may collect certain information automatically when you visit our website, such as your IP address.
 

We use the personal information we collect for the following purposes:

• To provide therapy services and communicate with you regarding your appointments, treatment plans, and other related matters.
   
• To respond to inquiries, provide customer support, or address any questions you may have.
   
• To improve our website, services, and user experience.
   
• For billing and administrative purposes.
   
• To comply with legal obligations or industry regulations.
   

Your privacy is important to us. We will never sell, trade, or rent your personal information to third parties. We may share your personal information in the following limited circumstances:

• With service providers: We may share information with trusted third-party service providers who provide services related to your care (such as insurance companies for billing purposes). WRITTEN CONSENT MUST BE GIVEN BEFORE WE DO THIS.

• As required by law: We may disclose your information if required by law, court order, or governmental regulation.

• We will NOT share your home or mobile phone number/s with third parties for marketing purposes. 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include encryption, secure storage, and limiting access to authorized personnel only.

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
   
• The right to request corrections to inaccurate or incomplete information.
   
• The right to request deletion of your personal data, subject to certain exceptions.
   
• The right to object to or restrict certain uses of your data.
   

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with the revised date. Please review this policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Niles Charlet, Oldham County Counseling
  niles@oldhamcountycounseling.com or    502-530-1816